Smart residential community | Resident app
iNeighbour Resident App - one app for living, billing, facilities, and neighbourhood security.
Give residents a single, secure place to manage visitors, pay charges, book facilities, receive notices, and stay connected to management and security - backed by the same TimeTec ecosystem trusted for property and access solutions.
- 30+ features in one app
- Resident & management controls
- Integrates with visitor, access & security stack
One resident app
The Ultimate All-in-One Powerhouse for Your Estate
The iNeighbour Resident App is an all-in-one smart estate solution that replaces outdated manual systems with a secure, cloud-based platform for visitor management, e-billing, and emergency SOS alerts. By centralizing security and administration into a single intuitive app, it streamlines operations for management while enhancing safety and convenience for residents, ultimately increasing property value and community engagement through modern, smart-living technology.
What sets us apart
Mission-built for residential estates, high-rises, and managed communities - fewer silos, clearer operations.
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Maintenance invoice generated
Comprehensive
30+ features in a single resident app - covering payments, facilities, documents, community engagement, and safety.
In control
Advanced settings so management can govern how the estate runs - without overwhelming residents with clutter.
Pricing
Simple, transparent pricing
Pick one plan - pricing is per unit per month incl. VAT. Minimum 99 units for the plan you choose, then add one unit at a time. Switch to annual billing for 10% off versus paying monthly.
Billing period
Choose exactly one plan for your estimate.
Lite
Core resident experience | from 99 units
R1 173,15 /mo*
99 × R11,85 | Lite plan
Minimum order 99 units; then +1 per step.
What's included
- Resident app essentials (notices, directory, billing)*
- Visitor pre-registration workflow*
- Single-estate deployment baseline*
- Email & in-app notifications*
Standard
Full community operations | from 99 units
R1 956,24 /mo*
99 × R19,76 | Standard plan
Minimum order 99 units; then +1 per step.
What's included
- Everything in Lite
- Facility booking & e-documents*
- Polling, events & committee tools*
- Expanded support options*
Professional
Advanced estate stack | from 99 units
R3 130,38 /mo*
99 × R31,62 | Professional plan
Minimum order 99 units; then +1 per step.
What's included
- Everything in Standard
- Access paths & guard-house alignment*
- Analytics & emergency workflows*
- SLA & success-plan options*
Prices shown in ZAR incl. VAT. Rates are per unit per month for the plan you choose. Each plan starts at 99 units minimum; quantity increases in steps of 1 after that. Annual billing saves 10% vs twelve monthly payments - confirm commercial terms on your quote. The estimate card’s hourly figure spreads your selected plan total across ~173⅓ work hours per month (not per individual unit). The combined line reflects monthly or annual (−10%) billing as toggled.
Resident & estate operations
Coverage across the community journey
From everyday convenience to emergency readiness.
Invite visitor
Pre-register visitors for fast check-in.
E-billing
Pay bills with multiple payment options.
Account statement
View payment history and statements.
Facility booking
Book facilities and pay in the same flow.
Feedback / inquiry
Track complaints and inquiry status.
E-form
Submit applications without visiting the office.
E-document
View and download community documents.
Notice & events
Stay updated and RSVP for community events.
E-polling
Vote digitally on estate decisions.
Mobile intercom
Intercom-style calls from the smartphone.
Panic & emergency
Instant alerts, contacts, and roll-call readiness.
Resident features
Pulled from the same capability pillars highlighted on iNeighbour’s Resident App overview.
Invite visitor
Pre-register visitors for fast check-in at the guardhouse.
E-billing
Pay bills with multiple payment options without paper chase.
Account statement
View payment history and statements anytime.
Facility booking
Book facilities and make payments easily.
Feedback / inquiry
Track complaint and inquiry status transparently.
E-form
Submit applications without visiting the management office.
E-document
View and download documents from management.
Notice
Stay updated on important announcements.
Event
RSVP for community events and keep calendars aligned.
E-polling
Vote digitally in community decisions.
E-contact
Updated management and essential contacts when residents need help.
Panic button
Send instant emergency alerts to security teams.
Neighbourhood information & security
Visibility for residents; operational alignment for guards, committees, and management.
Committee listing
View committee members and their roles.
Security guard listing
Access updated security personnel information.
Mobile intercom
Intercom using smartphone calls where supported.
Access control
Access the neighbourhood using the smartphone where devices allow.
Market square
Find trusted home service providers in the ecosystem.
Community emergency
Residents can trigger emergency evacuations when processes call for it.
Emergency contact
Important emergency numbers on hand when seconds matter.
Emergency roll call
Management can trigger emergency roll calls alongside resident tools.
Community friction → iNeighbour blueprint
Replace ad-hoc chats and paper forms with a resident platform your estate can grow into.
Challenge
Fragmented resident touchpoints
Notices in one channel, payments in another, and visitors still slow the guardhouse during peak hours.
iNeighbour
One resident app
Consolidate billing, facilities, documents, and communication so residents know where to go first.
Challenge
Operational blind spots
Hard to prove who approved a visitor, which unit owes what, or which facility slot is disputed.
iNeighbour
Traceable workflows
Structured requests, approvals, and records tied to roles - better accountability for committees and managers.
Challenge
Security without resident buy-in
Tools that guards love but residents ignore stall adoption - weakening the whole perimeter story.
iNeighbour
Security residents feel
Visitor workflows, panic tools, directories, and access experiences that meet people where they live.
Challenge
Manual community engagement
Printed circulars and informal polls don’t scale - especially across towers or phased townships.
iNeighbour
Digital notices & polling
Announcements, events, and e-polls with participation history aligned to your governance needs.
Bring iNeighbour to your community
Share your property type and priorities - we’ll tailor a walkthrough around residents, management, and how the app sits alongside visitor, access, and security modules.
- No obligation | consultant-led session
- Paths for new launches and existing estates
- Ask about visitor management, access control, and analytics in the same stack
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FAQ
What is the iNeighbour app and how does it benefit my estate?
iNeighbour is an all-in-one smart community platform designed to digitize estate management. It replaces manual logbooks with a secure cloud system for visitor management, e-billing, and resident communication. For South African estates, it enhances security through integrated panic buttons and provides a transparent, paperless way to manage levies and facility bookings, ultimately increasing property value and resident satisfaction.
How does the Visitor Management System (VMS) work for guests?
The app streamlines security by allowing residents to send QR-code invitations via WhatsApp or email. When the visitor arrives at the gate, the security team scans the code for instant verification. This eliminates long queues, ensures all visitor data is digitally logged for compliance, and provides residents with real-time notifications of their guests' arrival.
Is there a panic button feature for emergencies?
Yes. iNeighbour includes a built-in SOS Panic Button. When triggered, an instant alert is sent to the estate's security guards and pre-defined emergency contacts. The app can also capture automated photos and track the resident's GPS location during the emergency, ensuring a rapid and precise response from on-site security teams.
Can I pay my estate levies and utility bills through the app?
Absolutely. The E-Billing module allows management to send invoices and statements directly to your phone. Residents can view their transaction history, download tax invoices, and make secure payments via integrated payment gateways. This reduces administrative overhead for the Homeowners Association (HOA) and ensures residents stay up-to-date with their accounts.
Can I use iNeighbour if my complex has fewer than 100 units?
While the standard commercial plans (Lite, Standard, and Professional) are typically optimized for estates with 99+ units, iNeighbour is highly scalable. For smaller complexes or boutique developments, the platform offers flexible entry-level configurations. If your community has fewer than 100 units, you can still access the full suite of "Super App" features by contacting a local distributor for a customized quote designed to fit your specific estate size.
How do we get started with iNeighbour for our community?
Getting started is simple. You can request a demo through local distributors to see the system in action. The onboarding process includes a setup of your estate's layout (blocks and units), training for security personnel on the Guardhouse Tablet, and a rollout guide for residents to download the app from the Google Play Store or Apple App Store.